Froggy Ads

Contact FroggyAds

Give us a

Shout

We would love to hear from you.

If you’re running campaigns, integrating tracking, or just evaluating FroggyAds, you can reach the right team fast. Send us your question and include your account email (if you have one), your campaign goal, GEO, and the ad format you’re considering. We typically reply within 24 business hours — often faster.

Send a message

Fastest options:

Email Support Advertiser Team


To speed things up, include:

  • Your account email (or “new account”)
  • Ad format (Push / Native / Banner / Pop / Video)
  • Target GEO + device (Mobile/Desktop)
  • Tracking setup (Voluum, Binom, RedTrack, GA4, etc.)
  • Your goal (CPA/CPL/ROI) + daily budget

We answer within 24 business hours. For urgent issues, mention “URGENT” in the subject line.

Common reasons people contact us
  • Campaign setup guidance and recommended targeting
  • Tracking & postback troubleshooting
  • Billing, deposits, and invoice questions
  • Policy / compliance and brand-safety requirements
  • Publisher onboarding and inventory questions

Contact FAQ

Quick answers to the most common questions we receive on the contact page.

We typically respond within 24 business hours. Include your account email, GEO, format, and tracking platform for the fastest resolution.
Use support@froggyads.com for general help and billing, and advertiser@froggyads.com for campaign and performance questions.
Send your tracker name, offer URL, landing URL, postback URL, and an example click ID. If possible, include screenshots of your tracker settings.
Yes. Share your GEO, vertical, budget, and KPI (CPA/CPL/ROI) and we can suggest a starting point for placements, devices, and bid ranges.
Yes. Tell us your vertical and the restrictions you must meet, and we’ll outline what’s allowed, what’s restricted, and recommended setup for safer traffic.
Our listed office address is in Tilst, Denmark. Use email for the fastest support and onboarding.

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